About

ABOUT JAMES

If you are reading this site, you are looking at a business owner who started working for others, helping them to scale, before things went a little wrong.

Yes, I am not perfect. I have made mistakes and more than that I have suffered personally and financially by the significant mistakes made by those around me. Those I trusted in.

You see, this is not a rags to riches story.

I am not one of those "celebrity" gurus, who've made millions and now want others to pay for for my knowledge.

I am just like you. Wanting to use the skills I have learnt over the last 30 years, to help business owners to get more from their businesses.

Increase sales. Improve profits. Get more back from the business.

WHY CHOOSE TO WORK WITH US

Over the past 30+ years I have experienced pretty much everything there is to happen in business, and have turned that expertise into a series of programmes that offer support to SME business owners

Operational Excellence

Unlike many "coaches" in this space, not only have we actually "been there and done it" but we have created a lot of processes that can be adopted by most businesses.

Our solutions are designed to fit, and we actively promote amazing programmes such as the Entrepreneur's Circle Masterplan.

PROVEN SUCCESSES

Since we started supporting entrepreneurs in 2017, we have to date secured an additional £107m of increased sales revenue for our clients.

This has enabled many of them start to realise what their business was designed to deliver for them - and enjoy it.

THINK IT. PLAN IT. GET IT.

Team of experts

We have built an amazing panel of business specialists that cover most areas of SME support.

From accountants to web developers, through to HR consultants, credit controllers and IT teams, we probably have an approved partner that we can connect you with to resolve the challenges that sit outside our boundaries.

Expert Advisors

We truly believe that the commitment towards your success is a two-way process.

All programmes we deliver have a minimum term. For fixed time ones, there's no ongoing commitment beyond the end date and we won't pitch just to keep you.

For 121, after the minimum term, all agreements are monthly rolling.

24/7 Support

Our teams are always on call, and offer a same day response in 98% of occasions.

We know that challenges in your business can distract and upset your "flow" of thinking and that is why we are there as an extension of your business.

If it is your issue, it is our issue - and we don't want issues!

100% Satisfaction

We demand from ourselves exactly what we expect our clients to offer their customers - every single day and that is why the majority of our programmes are backed with a complete money-back guarantee.

We know the programmes work, if you do, and we will endeavour to help you to the end goal.

Projects Completed

Clients

SECTORS COVERED

Years of experience

WHAT PEOPLE SAY

"I came away feeling well motivated, with some simple action points that could be done straight away as well as others to work towards in the future. It will help you clear some of the fog in your business, get focused on the things that will make most difference first. Getting order and prioritising has made so much difference."

Claire Bareja Owner - Retail & Leisure Business

"The support from James has helped me not only improve my understanding of the value of my brand and how to position my business but stopped me from investing in marketing that was potentially too much of a gamble. Not only that, but I am now more confident that my numbers stack up and I can reach my goals.

Philippa Mackenzie
Owner - Boutique Fashion Brand

"We have struggled to operate our business in the way we originally hoped and needed an external view that was helpful and provided some challenge. James has not only done that but helped us with supplier and client challenges that we were avoiding as we were unsure of the correct steps - this has given us more confidence."

DOREEN NSABAGWA Owner - Domiciliary Care Business

THE TEAM

Amira Patel

Client Success & Operations Lead

Amira makes sure every client feels supported from the moment they join. She’s the one who keeps everything organised behind the scenes, checking in, nudging progress forward, and ensuring no-one ever feels left on their own. Clients often say she’s the reason they stay so focused and consistent.

Tom Gallagher

Marketing & Content Manager

Tom is the creative voice of the team. He takes James’s business growth ideas and turns them into posts, videos, and campaigns that actually connect with business owners. With a knack for keeping things fresh and relatable, he makes sure the message lands in the right place, at the right time.

Chen Wei

AI & Systems Architect

Chen is the tech brain who makes the business tick. From automations to client dashboards, he makes sure everything runs smoothly and efficiently. Quietly brilliant at solving problems before anyone even notices them, he gives the whole team more time to focus on clients.

Sophie Williams

Creative & Media Producer

Sophie is all about making things look and feel right. From workbooks and slide decks to videos and reports, she gives everything a professional polish without losing the human touch. She’s the reason clients often comment on how clear and easy the materials are to use.

David Okoro

Executive Assistant

David is the calm in the storm. He keeps diaries, priorities, and communications under control so nothing slips through the cracks. Always approachable and unflappable, he’s the one who makes sure James can focus on clients rather than chasing admin.